Phantom Realty LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

Fill out forms on our website (name, phone number, email address, property address)
Contact us by phone, email, or text message
Request a consultation about selling your property
Communicate with us about a potential transaction

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and approximate location
Browser type and version
Device information
Pages visited and time spent on pages
Referring website or source

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and present selling options
Communicate with you about your property and our services
Process real estate transactions
Send you updates about your inquiry (if you've opted in)
Improve our website and services
Comply with legal obligations

SMS/Text Messaging

Important SMS Consent Information

Program Name: Phantom Realty SMS Updates

By providing your phone number and opting in to SMS communications, you consent to receive text messages from Phantom Realty LLC regarding your property inquiry. This consent is not a condition of any purchase or service.

Message frequency varies based on your inquiry and transaction status.
Message and data rates may apply depending on your mobile carrier and plan.
Reply STOP to any message to unsubscribe and stop receiving text messages.
Reply HELP for assistance or contact us at (732) 410-1010.

No mobile information, including opt-in data and consent, will be shared with or sold to third parties or affiliates for marketing or promotional purposes.

For more details about our text messaging practices, please see our SMS Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

Remember your preferences
Understand how you use our website
Improve website performance
Measure the effectiveness of our marketing

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Services

We may use third-party services that collect information, including:

Google Analytics: Website usage analytics
Form processing services: To receive and process your submissions
Twilio: SMS/text message delivery platform

These services have their own privacy policies governing how they use information.

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers: Companies that help us operate our business (title companies, closing attorneys, etc.)
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. For inquiries that do not result in a transaction, we typically retain information for up to 3 years.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Withdraw consent for SMS messaging at any time

To exercise these rights, contact us using the information below.

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Phone: (732) 410-1010
Email: info@sellmyhousemiddlesex.com
Company: Phantom Realty LLC
Location: Middlesex County, NJ